Job Application Form

This position is no longer open for applications.

Customs and Port Agent, Portbury

Employment Type

Full Time, Permanent

Application Start Date

27-10-2025

Application End Date

08-12-2025

Location

Portbury

Description

Port Agent   

Osprey Group believes that innovative, precision-engineered logistics, by land and by water, can transform the way critical UK infrastructure is built. We bring together the very best multi-disciplinary engineering and delivery teams to accelerate projects, enhance safety, and work side by side with clients to solve the most complex construction challenges.  

We are looking for a proactive and driven Port Agent to join our experienced and friendly team. You will have the opportunity to work within a company that values internal promotion and supports your professional growth.   

Responsibilities for a Port Agent:  

  • Communication with our principal and vessel to take instruction and update information relating to berthing window, berth and labour availability   
  • Liaising with stevedores, towage providers, pilots and local government authorities (to include customs, port health and MCA (Maritime Costal Agency)  
  • Responsible for supporting port agency & customs manager to process customs entries   
  • Liaising with the various service suppliers (ship chandlers, fresh water supply, bunker suppliers, transportation services etc) for scheduling and delivery of goods and services to the vessel  
  • Processing manifests and invoicing freight and local charges to UK receivers   
  • Organising transport and handling of cargoes, using third party crane providers and hauliers   
  • Processing and handling of invoices, ensuring that invoices are checked against tariffs that have been agreed with third party vendors  

 

Requirements for a Port Agent:   

  • Awareness of planning/logistics process   
  • Working as part of a multi-disciplined team   
  • Experience within a customer service environment   
  • Excellent communication skills  
  • Exceptional organisation skills    
  • Working knowledge of Microsoft applications   
  • Willing to learn   
  • Forward-thinking and able to use own initiative   

   

Benefits for a Port Agent:  

  • 25 days’ annual leave, plus 8 bank holidays  
  • Enhanced employer pension contributions and salary sacrifice schemes  
  • Private medical, life assurance and income protection   
  • Performance-related pay scheme  
  • Enhanced parental leave benefits  
  • Flexible/hybrid working environment  
  • Cycle to work scheme  
  • Family-friendly policies  
  • Access to our Employee Assistance Programme  
  • Get Active from Aviva - gym discounts up to 40% off  
  • Access to several education and promotional schemes internally  

 

 

 

Downloads
HR-P01-004 - Role Description - Customs & Port Agent.docx