OBW Technologies Ltd is the leading national provider of portable and fixed gas detection solutions in Ireland, supporting safety‑critical operations across pharmaceutical, medtech, data centre, industrial and energy sectors. Our systems play a vital role in protecting people, facilities and processes in highly regulated environments.

As part of our continued growth, we are now seeking a Sales Support Administrator to join our Business Development team based in Limerick.

Reporting to the Business Development Manager, this role is central to the smooth operation of the sales function. You will support our external sales team, engage with customers and suppliers, and ensure that quotations, orders and CRM data are managed accurately and efficiently. This is an excellent opportunity for someone who enjoys working in a fast‑paced, collaborative environment and wants to build experience in a commercial, technical business.

Key Responsibilities

• Support and liaise with External Sales Representatives, ensuring customer enquiries and orders are processed accurately and on time
• Prepare quotations, process sales orders and manage associated documentation
• Maintain effective communication with suppliers regarding product availability, sourcing and delivery timelines
• Build and maintain strong customer relationships, supporting long‑term loyalty and repeat business
• Engage with prospective customers and manage inbound sales enquiries
• Maintain and update the CRM system, logging correspondence and managing follow‑ups
• Produce reports on sales orders and service activity, ensuring information is accurate and up to date
• Work closely with colleagues across sales, service, logistics and finance to support end‑to‑end delivery
• Assist with CRM and process improvement projects to enhance how the team operates

About You

• A relevant third‑level qualification and minimum two years’ experience in an administrative, sales support or customer‑facing role within a busy environment
• A proven track record of delivering excellent customer service
• Strong organisational skills with excellent attention to detail
• Confident communicator, both written and verbal
• IT‑proficient, with experience using Microsoft Office (Word, Outlook, Excel) and CRM systems
• Able to manage multiple priorities and work effectively under pressure
• A proactive team player with a positive, “can‑do” attitude who can also work on their own initiative

Previous experience in a sales or technical environment is an advantage, but not essential.