Weekend Housing Support Officer

Job Application Form

Weekend Housing Support Officer, Redhill, £19,059.04

Employment Type

Part Time, Permanent

Application Start Date

27-03-2025

Application End Date

17-04-2025

Location

Redhill

State/County

Surrey

Zip Code

RH1 6QT

Country

Work Style

On-site

Industry

Non-profit charitable organisations

Description

Job Purpose: To provide housing support for residents delivering high quality support to empower them to make positive changes moving towards independent living in the community.

Salary: £19,059.04

Hours of work: 22

Working Pattern: 7.00am-7.00pm Saturdays and Sundays

Employment type: part-time

Contract Type: permanent

Location: YMCA, Hillbrook House, 68 Brighton Road, Redhill, RH1 6QT

Annual leave: starting allowance = 145 hours per year, inclusive of UK Bank Holidays.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Thursday 17th April 2025 at 5pm

Interviews to be held: Monday 21st April 2025

Proposed Start Date: ASAP

Main Responsibilities:

u Provide support to residents as well as other housing duties.

u Induct residents into their accommodation, ensuring the terms of the licence are understood and all health and safety issues fully explained.

u Understand and adhere to the Resident Journey Policy, as well as the Resident Journey Guide for Housing staff.

u Be confident in lone-working and to adhere to the Lone-Working Policy.

u Provide trauma-informed support and take part in restorative practice.

u Provide support for all residents at YMCA accommodation: in funded beds, nonfunded beds, and children and adults seeking asylum, and play a crucial role in their resettlement.

u Take responsibility for the safety of the residents at the move-on properties and adhere to procedures regarding contacting on-call staff, as and when required for emergency situations.

u Have a full understanding of fire safety and evacuation procedures.

u Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) Policy, including providing support and assistance to the Housing Support Manager.

u Maintain the House rules, with reference to Housing policies.

u Recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate.

u Be responsible and proactive in safeguarding adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness, understanding of safeguarding and undertaking best practice. In addition, carrying out our legal and moral duties when responding to related concerns, disclosures, or allegations appropriately.

u Keep accurate records on the computerised data systems, this includes providing statistics and reports as directed by Senior Management Team

u Develop and maintain a good working knowledge of current welfare benefits.

u Undertake other tasks which may from time to time be required by the Chief Executive and Housing Management, including occasionally working at weekends and evening as directed and required by Housing Management

YMCA is committed to safeguarding and safer recruitment working practices

Downloads

Housing Support Officer JD - Weekend part-time March 2025.pdf

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