Support Worker

The CWC Group - Compassionate care with you in mind

Support Worker, Wood Lodge - 50 Mill Hill, Castlewellan, Co. Down, BT31 9NB, £13.05

Employment Type

Full Time

Application Start Date

01-12-2025

Application End Date

04-01-2026

EQUAL OPPORTUNITIES

CWC Group is committed to being an Equal Opportunities Employer and welcomes applications from people irrespective of age, gender, race, disability, ethnic origin, sexual orientation, political opinion, marital status, disability and religious belief.

IMPORTANT

IMPORTANT Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced Access NI check.

ACCESS NI

Access NI have a written code of practice which can be downloaded from www.dojni.gov.uk/index/accessni/support/code-of-practice.htm

DETAILS

4x positions available (36-48hrs per week - Long day - 8am to 8pm, Night duty - 8am to 8pm)

Location

Wood Lodge - 50 Mill Hill, Castlewellan, Co. Down, BT31 9NB

Experience

Previous experience of caring for others in a formal or informal setting (e.g. family member, voluntary role, or employment).

Description

Wood Lodge is seeking compassionate and dedicated people to join our expanding team of Support Workers. Nestled at the foot of the world-renowned Castlewellan Forest Park, we have multiple positions available with full training provided.

Our Support Worker sees each resident as an individual and provides personalised, emotionally intelligent care which goes beyond basic assistance to create meaningful connections which focuses on enhancing overall wellbeing through compassionate support.

If you can demonstrate the following values, this maybe the job for you:

Dignity and respect
Compassion and empathy
Integrity and professionalism
Commitment to high-quality care
Promote independence and choice

Job Purpose

Our Support Workers provide compassionate, person-centred care and support to residents within Wood Lodge. The Support Worker will assist residents with daily living tasks, promote independence, uphold dignity and respect, and contribute to a safe, comfortable, and homely environment. The role involves working as part of a multidisciplinary team to ensure the highest standards of care are delivered in accordance with Northern Ireland social care regulations and the policies of the care home.

Main Duties & Responsibilities

Resident Care

Support residents with personal care including washing, dressing, toileting, continence management, and grooming.
Assist with mobility, use of mobility aids, and transfers in line with individual care plans and moving and handling guidelines.
Support residents with eating and drinking, including meal preparation, assistance, and monitoring nutritional intake.
Encourage independence, choice, and participation in daily activities wherever possible.
Provide emotional support, companionship, and meaningful engagement with residents to enhance wellbeing.
Assist with the administration of prescribed medication (if trained and authorised).

Care Planning & Record Keeping

Follow individual care plans and contribute to their ongoing monitoring and development.
Accurately record care delivered, observations, and any changes in a resident’s condition using the home’s reporting systems.
Report concerns, risks, or safeguarding issues promptly to senior staff.

Health & Safety

Maintain a clean, safe, and comfortable environment for all residents.
Follow infection prevention and control procedures, including PPE use and hygiene standards.
Adhere to safe moving and handling practices.
Comply with all policies relating to health and safety, safeguarding, confidentiality, and GDPR.

Teamwork & Communication

Work collaboratively with colleagues, healthcare professionals, and family members.
Attend team meetings, handovers, and training as required.
Contribute to a positive and supportive team culture.

General Duties

Assist with household tasks such as tidying, laundry, and cleaning where needed to maintain a homely environment.
Support residents to participate in social, recreational, and therapeutic activities.
Uphold the values, ethos, and standards of the care home at all times.

Essential Criteria

Age: Must be aged 18 years or over due to nature of the role.
Experience: Previous experience of caring for others in a formal or informal setting (e.g. family member, voluntary role, or employment).
Skills & Qualities:

Compassionate, patient, and understanding nature.
Good communication and interpersonal skills.
Ability to work effectively as part of a team.
Reliable, flexible, and committed to providing high standards of care.

Knowledge: Awareness of the needs of older people and/or individuals with dementia.
Other:

Willingness to undertake training including mandatory courses (e.g. moving and handling, safeguarding, infection control).
Ability to work shifts, including weekends and bank holidays.
Right to work in the UK.
Satisfactory AccessNI enhanced disclosure check.

Desirable Criteria

Qualifications:

NVQ Level 2 in Health and Social Care (or working towards).

Experience:

Experience working in a residential or nursing home in a LD setting.

Skills & Knowledge:

Understanding of person-centred care principles.
Knowledge of RQIA standards and health & safety regulations.
Basic IT or record-keeping skills (e.g. use of electronic care plans).

Other:

Commitment to ongoing professional development and training.

Additional Information

Uniform and training provided.
Opportunities for career progression within the organisation.
Supportive working environment promoting teamwork and resident wellbeing.

Personal Information

Title *

First Name *

Last Name *

Email *

Mobile Number *

Source

Address Line 1

Address Line 2

City

State/County

Postcode

Country *

Professional Information

Linkedin URL

Note

Education and Qualifications

Please give details of Name(s), Address(es) and dates of School(s)/College(s) attended along with examinations attempted and results (including level of examinations and examination results/grade). * Required

Please give details of all further and higher education since leaving school including training courses and details of qualifications (University/College/Institute Attended, Dates from and to, Subjects Studied/Type of Training Qualifications Obtained. * Required

Professional Associations: Please state whether you are a member of any technical or professional association, and if so, which:

Employment History

Employment history is very important to us. Please ensure on completion of this application your C.V. is fully up to date and accurate (month and year specific). * Required

Do you have any gaps of employment in your career history. If yes, please give clear details of these gaps and provide explanations for these, including dates from and to. * Required

Supplementary Information

Please give details of experience, skills or achievements which you feel may be relevant in your application for employment.

Essential/Desirable Criteria

Please clearly indicate how you meet the essential criteria outlined in the job description. * Required

Please clearly indicate how you meet the desirable criteria outlined in the job description. * Required

Driving Licence

Do you have a current full driving licence that permits you to drive in the UK? * Required

Does your licence have any current endorsements? If Yes, please give further information. * Required

Right to Work (PLEASE NOTE: SPONSORSHIP WILL NOT BE OFFERED FOR THIS ROLE)

Currently we do not have the ability offer sponsorship to new employees. Do you have the right to work in the UK? * Required

NISCC Registration

Are you currently registered with NISCC (Northern Ireland Social Care Council). If yes, please confirm your registration number. * Required

References - Please provide the names of two referees which must include your present/most recent employer. If you were employed in a caring capacity during your employment history, this employer must make up one of your referees.

Reference 1 (Name, Position, Address, Work Email Address and Telephone Number) (Relatives should not be named as referees). We will not request references until authorised to do so. * Required

Reference 2 (Name, Position, Address, Work Email Address and Telephone Number) (Relatives should not be named as referees). We will not request references until authorised to do so. * Required

Convictions/Offences

Due to the services provided the majority of posts within the company are governed by the Protection of Children & Vulnerable Adults (NI) Order 2003 and the Rehabilitation of Offenders (Exceptions) Order NI 1979. Disclosures of offences will not automatically debar you from applying for the post. Do you have any convictions that are not “protected” as defined by the Rehabilitation of Offenders (Northern Ireland) Order 1978, as amended in 2014? * Required

Investigations/Reports

Have you ever been the subject of an Adult or Child Abuse investigation or been previously referred to the Independent Safeguarding Authority/DBS as a result of misconduct involving a child or a vulnerable adult? * Required

Declaration of Applicant

By selecting yes, you understand the Information you have given during your application is correct and that any omissions, misleading or false information may provide grounds for withdrawal of offer or termination of employment. * Required

Equality, Diversity, and Inclusion

Date of Birth*

Gender*

Ethnicity*

Sexual Orientation*

Religion*

Do you consider yourself to have a disability, impairment or condition?*

Optional, max 300 characters

Do you have caring responsibilities?*

Optional, max 300 characters

Do you look after or care for someone with long term physical or mental ill health caused by disability or age (not in a paid capacity)?*

Optional, max 300 characters

Other Attachment

Upload CV/Resume*

* PDF format preferred. To upload multiple files, select all at once (Hold CTRL or SHIFT when selecting)

Privacy Declaration

By checking this box, I confirm that I understand, agree and consent to the below,

The personal data provided in this job application will be stored and processed byThe CWC Group as part of the recruitment process. This data will be handled in accordance with the company's privacy policy and applicable data protection laws.

Our Privacy policy can be found at https://cwcgroup.org/privacy-policy

I also declare that the information contained in this form and any attachment is true and complete to the best of my knowledge and belief. I understand that should I make a false statement regarding my history and qualifications by completing this form incorrectly, I will, if appointed, be liable to termination of my contract with or without notice and without consideration for redeployment.