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Customer Service Assistant, Dublin, €26,000.00 (PC(CSA)-03-2024)

Employment Type

Full Time, Permanent

Application Start Date

05-04-2024

Application End Date

19-04-2024

Location

Dublin

State/County

County Dublin

Zip Code

Dublin 1

Country

Ireland

Work Style

On-site

Industry

Real estate/property management

Category

Management and supervisory

Position

Other management

Experience

Administration: 1 year (required); Customer Service: 1 year (required)

Education

Irish Leaving Certificate or Equivalent

Description

Job Title: Customer Service Assistant

Reports to: Property Manager and Assistant Manager

Working Hours: 40 hours per week

Based: On-site Dublin

We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy office at Point Campus in Dublin.

You will be required to assist with the day to day running of the property, deal with a wide variety of queries at the Reception counter, maintain administration records, general administration duties, accommodation inspections and collection of monies.

Applicants should be dedicated to customer service and possess excellent organisational, communication and computer skills.  Training will be given on all company systems and equipment.

Responsibilities will include assisting with general housing & property management duties including rent arrears control, tenancy issues, maintenance inspections, allocation of rooms and lettings together with advertising, sales, marketing, and front of office operations.

Irish Leaving Certificate's or an equivalent qualification would be an advantage as would relevant experience within a Hall of Residence, Hotel or Housing Company.

Benefits:

Additional leave

Company pension

Health & wellbeing programme

Life insurance

On-site parking

Schedule:

8 hour shift

Monday to Friday

Overtime

Weekend availability

Supplemental pay types:

Bonus scheme

Experience:

Administration: 1 year (preferred)

Customer Service: 1 year (preferred)

Expected start date:

ASAP

Kindly note this position sits within the Host Student Housing Limited group under our sister brand, Victoria Hall Management Limited.

Downloads
Customer Service Assistant Job Description - Point Campus.pdf