Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

Job Purpose: The postholder will provide one to one and group advice, guidance and support to parents and carers of children aged 8-18 years to help them support their child's emotional wellbeing and mental health.

Location:  Phoenix Youth Centre, Tadworth, Surrey but working in venues across Reigate and Banstead and Tandridge, as well as delivering services online.

Key responsibilities:

To work collaboratively and effectively with statutory and voluntary agencies to identify parents/carers in need of support and to agree effective referral processes.

To create, develop and deliver one-to-one interventions, workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics.

To set up and facilitate peer-to-peer support and discussion groups.

To offer one or more one-to-one consultation and advice sessions for parents/carers who need a more personalised approach.

To identify a range of specialist services and agencies who can offer further support for parents and families.

To work in partnership with The Eikon Charity who will provide support to parents/carers across Runnymede and Elmbridge.

To promote the service within YMCA East Surrey and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material.

To collect appropriate data and information about families being supported, to

record attendance at group and one-to-one sessions, to report activity monthly and ensure support programmes can be accurately monitored and evaluated.

To collect feedback on support delivered and to use feedback to inform continued development of the service.

To help assess the needs and strengths of the parents/carers referred into the service and help them identify short-term goals to achieve desired change.

 Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions.

 To take responsibility for managing own caseload and diary.

 To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified.

 To provide written case studies as evidence of the effectiveness of interventions and group work.

 You will deliver services from YMCA East Surrey sites and other community

venues across Reigate and Banstead and Tandridge, as well as delivering

services online.

Any other duties which you are required to be performed within the grade and

renumeration of the role.

To work as part of a team and attend team meetings, training events and

participate fully in reflective practice groups.

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

PAY:

FTE £26,780 - £29,974 per annum – salary pro rata and dependent on experience and qualifications 

HOURS OF WORK:

14 hours per week, with one hour unpaid break each day, ideally Thursday and Friday but flexibility regarding days worked, occasional evening work required in line with needs of service with a corresponding later start time.

TYPE OF CONTRACT:

Fixed Term until 31^st March 2027

BENEFITS:

·       Be part of a long-standing and well-respected charity

·       Discounted childcare for permanent employees

·       Gym membership and free access to all leisure facilities for permanent employees

·       Eligibility for Blue Light Discount Retail Card

·       Cycle to Work Scheme

·       6.6 weeks annual leave which increases after 2 years continuous service

·       Free access to our Employee Assistance Programme

·       On site parking

CLOSING DATE: 12/04/2026 with interviews week commencing 20/04/2026, we will actively interview on a rolling basis and reserve the right to close the job advert early if a suitable candidate is found.

TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility if you require assistance or have questions regarding the application process, please do contact us at HR@ymcaeastsurrey.org.uk  

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.