COMPANY DESCRIPTION

Wren Laboratories Ltd is the company behind Optibac Probiotics, the UK’s most recommended range of friendly bacteria supplements. We believe in cultivating an environment where talent thrives, ideas flourish, and every team member plays a crucial role in our collective success.

As scientists discover more about the important role of the gut in overall health and wellbeing, the global demand for probiotic supplements is increasing dramatically and as the experts in friendly bacteria, specialising entirely in live cultures, we are committed to producing a high quality supplement range containing some of the most researched strains in the world, developed in the world’s leading laboratories.

Our award-winning range is sold in the UK, Ireland and many international markets via multiple different sales channels including pharmacies, health food stores, grocery, online retailers, marketplaces and Complementary & Alternative Medicine (CAM) practitioners.

Pioneers of the probiotics supplement category, Optibac has long been championing the gut health revolution, tirelessly educating professionals and consumers alike on the benefits of friendly bacteria in maintaining overall health and wellbeing.  Our continual mission is to ‘empower millions of people to change their lives with the power of probiotics’.

A highly ambitious company who believe in really making a difference to people's lives through their product range, maintaining a vibrant & inspiring workplace and to giving back to wider society through charitable giving. To date Wren Labs has donated over £2m to charitable causes.   

As a family-run business we have a strong focus on work-life balance and ensuring contributions are recognised and valued.

MAIN PURPOSE & SCOPE OF THE JOB 

As a Health Professional Account Executive, your primary role will be to build and maintain relationships with healthcare professionals across the NHS, private healthcare, and Complementary and Alternative Medicine (CAM) sectors to drive endorsements. You will play a key role in driving Optibac’s visibility, trust and reputation by facilitating scientific education initiatives and furthering partnerships. A core focus will be identifying new opportunities for growth, managing key accounts, and driving recommendations.

Flexibility is essential at Wren Laboratories, with all teams working closely together to support and develop the ‘Optibac’ brand, so occasional additional support duties may be required in other areas of the business.

TASKS & RESPONSIBILTIES

This document outlines the duties required of the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and duties may vary from time to time but these would not change the general character of the job or the level of responsibility. 

The post covers three key areas:

Brand and Commercial Support:

• Assist in executing Optibac’s strategy for engaging with healthcare professionals, aligning with the CVR framework (Credibility, Visibility, and Recommendation).
• Drive sales growth by building strong relationships with healthcare professionals, securing key recommendations from NHS, private practice, and CAM opinion leaders.
• Manage sales within CAM practitioner and wholesaler accounts while proactively identifying new opportunities to expand product distribution.
• Explore market trends within NHS, private practice, and CAM sectors to identify opportunities for product endorsements and increased clinical visibility.

Clinical Support and Development:

• Identify and implement projects that integrate Optibac Probiotics into NHS, private practice, and CAM environments, creating tailored training programs and awareness initiatives to enhance adoption in clinical settings.
• Collaborate on developing scientific educational resources to enhance product understanding and promote evidence-based usage within the healthcare community.

Training & Education:

• Support the delivery of training sessions, webinars, and educational programs for healthcare professionals, with a focus on scientific accuracy and relevance.
• Represent Optibac at healthcare events, including conferences and trade shows, with occasional weekend support.
• Explore new educational partnerships with healthcare organizations, functional medicine clinics, and digital platforms to increase product awareness and recommendations.
• Build relationships with key opinion leaders and healthcare influencers to further strengthen Optibac’s visibility within the NHS, private practice, and CAM sectors.

DESIRABLE SKILLS & ABILITIES

• Strong administration skills
• Familiarity with business software such as Microsoft Office
• Comprehensive understanding of healthcare frameworks, particularly NHS, private healthcare, and CAM structures, with the ability to proactively identify clinical opportunities.
• Strong organisational and presentation skills, with the ability to deliver scientific content clearly and effectively.
• A proactive, learning-oriented mindset, eager to contribute to the brand’s growth and success.

KNOWLEDGE, QUALIFICATIONS & EXPERIENCE

• A relevant qualification in nutrition, dietetics, pharmacy, or complementary health.
• Proven experience working within both primary and secondary care settings.
• Experience with the healthcare industry, ideally within NHS, private healthcare, or CAM settings.
• Commercial awareness, business insight, and a proactive approach to identifying and leveraging opportunities within the healthcare sector.
• Experience in educational outreach and ability to understand and effectively communicate scientific information using clear and engaging language, ensuring complex concepts are accessible to diverse audiences.
• Excellent communication skills, with the ability to engage clinical professionals and stakeholders.

We are eager to hear from driven individuals passionate about health and wellbeing, who want to contribute to our mission of empowering millions through probiotics. If you’re ready to take the next step in your career with Optibac, we’d love to hear from you.

Please submit your application by sending your CV and accompanying cover letter to hr@wrenlabs.com by 3rd October 2025. 

No agencies please

For more information, please visit https://www.optibacprobiotics.com/uk/