Head of Retail

Job Application Form

Head of Retail, Jersey Hospice Care, Mont Cochon

Employment Type

Full Time, Permanent

Application Start Date

23-02-2026

Application End Date

22-03-2026

Location

Jersey Hospice Care, Mont Cochon

State/County

Jersey

Zip Code

JE2 3JB

Country

St Helier

Description

Jersey Hospice Care is looking for a Head of Retail to lead, inspire and motivate our incredible retail teams across the three amazing shops in our portfolio.

Charity retail is a vibrant, challenging, fast paced and innovative retail sector. It will challenge everything you thought you knew about retail! We need a Head of Retail with commercial acumen, experience, agility, creativity and new ideas for revenue opportunities to make our stores really shine. This is a sector where you can really make a difference, bringing all your retail experience and knowledge to support the incredible financial contribution to the costs of running Hospice services.

JHC currently has three shops, each with its own vibe, strengths and challenges: one in St Helier (Town Shop), one in St Ouen (West Shop) and one in Grouville (East Shop at Holme Grown). You will be leading a team of passionate, committed and hard-working colleagues and volunteers.

The role is a mix of strategic development and innovation, alongside a hands-on operational oversight and management to maximising the profitability of existing operations. This role is part of the Hospice Senior Leadership Team and contributes to wider Hospice objectives and activities. The variety and ability to work alongside colleagues from different teams is a real advantage for this role, and you will see and experience just what a difference Hospice care makes for islanders.

The ideal candidate is an entrepreneurial, strategic thinker, possessing a minimum of 5 years of retail leadership experience gained in commercial or charity roles, with a demonstrable track record of results delivery. As an inspirational leader, who communicates effectively at all levels, you will build trust and confidence across the organisation, with retail colleagues and with our community of volunteers. You will be experienced in developing and leading on projects, with the ability to work collaboratively, influencing stakeholder support to guarantee success.

Does this sound like you? We would love to hear from you, so please do get in touch, or submit your application now!

Interviews will be held 8-10 April 2026.

Downloads

20230503 - Head of Retail - Job Description.pdf

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Please refer to the ‘vacancy information’ sheet to determine whether a Disclosure and Barring Service (DBS) check is required. If the position applied for is exempt from the provisions of Rehabilitation of Offenders (Jersey) Law, 2001, all convictions / sanctions must be disclosed, including any which are deemed ‘spent’ under the law. Failure to disclose such convictions could result in withdrawal of the conditional offer or disciplinary action up to and including dismissal. The UK Rehabilitation of Offenders Act, 1974 is not applicable in Jersey. This information will be treated in strict confidence. Information regarding convictions will not necessarily disqualify you for consideration * Required

Health Information

Please confirm that you are in good health and disclose any health related conditions or past medical history that may affect your ability to perform the role or require adjustments within the workplace. Successful applicants are required to undergo pre employment health screening ahead of job offer confirmation. I declare that I am of good health and have no conditions or past medical history that could affect my ability to fully perform the role outlined within the job description. * Required

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I hereby declare that the details shown are correct and complete to the best of my belief. I understand that enquiries may be made to verify these details. I also understand that any false statements or the withholding of any relevant information may provide grounds for rejection of my application or affect the continuation of my employment contract.. * Required

I hereby confirm that I am not excluded from working with children, young people or vulnerable adults. * Required

I agree that the Jersey Hospice Care People Team can contact any of my previous employers for a reference before confirming an offer of employment. * Required

I accept that employment will be subject to satisfactory pre-employment checks and will be subject to receipt of acceptable evidence of identity and of professional qualifications (if required for the post). * Required

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Privacy Declaration

We take our obligations under data protection legislation very seriously and have robust controls in place to ensure safeguarding of your personal information. Jersey Hospice Care is the Controller in respect of your personal information, and is represented by the Data Protection Officer, who can be contacted by email. The information you provide in the application form will be processed in accordance with the Data Protection (Jersey) Law 2018. We will keep the application form for as long as required by relevant legislation and it will not be shared with anyone outside of Jersey Hospice Care. You have certain legal rights regarding what we do with your personal data, including the right to complain to the Jersey Office of the Information Commissioner.

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