Job Application Form
Customer Service Assistant, Coventry, £23,795.20 (SBPGG(SCA)-05-2024)
Employment Type
Full Time, Permanent
Application Start Date
01-05-2024
Application End Date
15-05-2024
Location
Coventry
State/County
West Midlands
Zip Code
CV1 5EE
Country
United Kingdom
Work Style
On-site
Industry
Real estate/property management
Category
Customer support service
Position
Other customer support/client care
Experience
Administration: 1 year (preferred), Customer Service: 1 year (preferred)
Education
GCSE or equivalent
Description
Job Title: Customer Service Assistant
Reports to: Property Manager & Assistant Manager
Working Hours: 40 hours per week
Based: On-site Coventry
We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy offices at Sky Blue Point and Gosford Gate in Coventry.
You will be required to assist with the day to day running of the property, deal with a wide variety of queries at the Reception counter, maintain administration records, general administration duties, accommodation inspections and collection of monies.
Applicants should be dedicated to customer service and possess excellent organisational, communication and computer skills. Training will be given on all company systems and equipment.
Responsibilities will include assisting with general housing & property management duties including rent arrears control, tenancy issues, maintenance inspections, allocation of rooms and lettings together with advertising, sales, marketing, and front of office operations.
GCSEs or an equivalent qualification would be an advantage as would relevant experience within a Hall of Residence, Hotel or Housing Company.
Benefits:
Additional leave
Company pension
Cycle to work scheme
Health & wellbeing programme
Life insurance
On-site parking
Schedule:
8 hour shift
Monday to Friday 09:00am – 17:30pm
This position includes a daily 30-minute unpaid lunch break
Occasional Evenings
Occasional Weekends
Supplemental pay types:
Bonus scheme
Experience:
Administration: 1 year (preferred)
Customer Service: 1 year (preferred)
Expected start date:
03/06/2024