Job Title: Restart Employment Advisor
Location: Manchester, UK

Due to rapid growth within the business, we’re looking for a Restart Employment Advisor to join our amazing team at The B2W Group! This is an exciting opportunity to join a fantastic organisation based in Manchester City Centre.

The main role of a Restart Employment Advisor is to support participants who have been out of work for at least 12 months in finding sustainable employment by understanding and supporting individual needs of each participant. This will include working with multiple internal and external stakeholders, to provide tailored support to each participant.

The EA will manage a caseload of participants, ensuring they are supported and challenged appropriately to move towards lasting and meaningful employment. Following a diagnostic assessment, they will work through a comprehensive action plan with the participant to give them additional skills, identify transferrable skills and capabilities and building their confidence to return to sustainable employment.

Main Responsibilities
• Building effective and positive relationships with participants, working with them to identify potential barriers towards work and creating action plans together to overcome these barriers.
• Being the first point of call for participants and giving them knowledge of relevant provisions, as well as supporting with CV writing, interview skills and ways to find and apply to jobs.
• Working with external organisations to support participants with debt concerns, mental health conditions or further career coaching, as well as offering industry training in retail, manufacturing or call centres.
• Being able to plan ahead with participants on a weekly/monthly basis, creating a clear plan and motivating them to reach their goals in a positive way.
• Maintain strong notes on participant records to outline their journey on the program, allowing progress to be easily viewed by yourself, covering colleagues and the participants themselves.

The Ideal Candidate
• Experience of working in a fast-paced environment, with the ability to manage multiple priorities as well as work towards targets and KPIs.
• Strong communication skills, being able to show empathy to participants, be creative in problem solving and having a strong knowledge of the labour market to give learners the best quality information.
• A positive mindset and a genuine passion to help others.
• L2 English & Maths qualifications essential.
• Due to the nature of the role, the ability to work full-time in the office is essential.

Employee Benefits
• 31 days annual leave (inclusive of bank holidays) + an additional birthday day off.
• The opportunity to buy up to 5 days additional annual leave.
• Free access to our Medicash healthcare plan.
• A complimentary B2W uniform.
• Employee of the month and yearly staff recognition awards.
• Summer and Christmas parties.
• Recognition of Grade 1 OTLAs.
• Continuing professional development opportunities.
• More importantly, working for an organisation that cares!

If this sounds like the right opportunity for you, please don’t hesitate to get in touch!

About The B2W Group
The B2W Group is made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers. We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, The B2W Group consists of Back2Work Complete Training, Just IT, BePro and ECTA, and together we have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities. We believe in investing in our staff, offering opportunities for professional growth, and fostering a culture of continuous improvement. You’ll be part of a forward-thinking team that values innovation and aims to deliver exceptional educational experiences for our learners.

All employees at The B2W Group have a commitment to: Implement B2W’s Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; Take responsibility for one’s own professional development and participate in relevant internal and external activities; Implement the B2W’s health and safety policies and practices; Contribute to B2W’s commitment to continuous improvement as identified in B2W’s quality assurance systems; Be committed to B2Ws safeguarding procedures and high priority to be given to the safeguarding of learners. The B2W Group is committed to safeguarding and promoting the welfare of all learners. We expect all staff to share this commitment and to actively uphold our safeguarding, equality, and diversity policies. Safeguarding training is provided for every employee, and robust safer recruitment practices are followed at all stages of employment. All applicants must have the right to work in the United Kingdom - proof of eligibility will be required as part of the recruitment process. The B2W Group is unable to offer sponsorship for this role.

Learner-facing roles that involve working directly with learners will be subject to an Enhanced Disclosure and Barring Service (DBS) check, including relevant barred list checks. All other roles will require a Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process. The successful candidate must also complete all pre-employment vetting and will complete safeguarding training during their induction.