Job Application Form

Night Housing Support Officer - Bank Staff, YMCA, Hillbrook House 68 Brighton Road, Redhill, RH1 6QT, £13.66

Employment Type

Casual - Zero hour

Application Start Date

21-02-2025

Application End Date

21-02-2026

Location

YMCA, Hillbrook House 68 Brighton Road, Redhill, RH1 6QT

Zip Code

RH1 6QT

Work Style

On-site

Industry

Non-profit charitable organisations

Category

Admin and support

Description

Job purpose: To undertake a wide variety of tasks including delivering high quality support and personal development opportunities to young people in our supported accommodation. To flexibly respond to individual needs and assist individuals to have the maximum opportunities to direct the support in order to live as independent as possible.

Providing structured support in response to identified needs as documented in each young person’s developmental support plan and in a way that equips them with the confidence and skills towards living independently and sustainable.

Main responsibilities

 u  Provide a trauma informed and restorative practices involving the supported individual, devise, review and update developmental support plans, record events and observations and keep appropriate records as require in the service

u  Support and contribute to the resourcing of interventions for residents in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the individuals personal developmental support plan, risk management plan or service protocol

u  To induct residents into the accommodation, ensuring the terms of the licence agreement is understood and all health and safety issues fully explained

u  In line with Housingn related policies, provide support in a way which equips individuals and with the confidence and skills to live more independent and sustainable lives, both in services and within the wider community.

u  Develop and maintain professional working relationships and good communication links with supported individuals, families/carers, recovery communities, service partners, funders and other stakeholders

u  Attend and contribute to individual’s Support Reviews with partnership agencies

u  To be confident in lone-working and to adhere to the Lone-working policy

u  To have a full understanding of fire safety and evacuation procedures

u  To be proactive responsible to safeguard adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding, undertaking best practice, and carrying out our legal and moral duties to respond to related concerns, disclosures, or allegations appropriately

u  Take responsibility for own personal development and learning and participate in on-going training as directed for the maintenance and development of relevant skills required within the job role, including attendance at team meetings and respective supervision meetings

u  Communication with line manfgement as well as undertake other tasks which may from time to time be required by the Chief Executive and Senior Management

u  To respend/attend to emergency situations that arise in other support YMCA East Surrey supported accomodations and have a full understanding of the on-call process

u  To cover the front reception desk of an evening and take any incoming calls and communications

u  Continuously contribute to service development and improvement.

 Salary

£13.66 per hour

Hours of Work 

Shifts

 

  • 5pm – 4am
  • 9pm – 8am

 As and When required 

Employment Type

Casual Contract

Annual Leave

You will be paid 14.54% for each shift worked

Benefits

The post holder will be entitled to free use of the YMCA East Surrey Fitness Centre in Redhill and half price YMCA childcare for dependents.  There is free parking available at all sites.  YMCA East Surrey also operates a Bike to Work Scheme.  There is a YMCA East Surrey Pension Scheme., details available upon request.

Closing Date and Interviews:

Applications will be accessed upon receipt.

 

Personal Information

Professional Information

Equal Ops

Employment Questions

Equality, Diversity, and Inclusion

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I understand by applying for a role with YMCA East Surrey I give my consent to retain my data for a period of up to 6 months for the purposes of monitoring and reporting.  

In addition, to remain within their talent pool in case any other suitable vacancies should arise during this period.