Role Purpose

Reporting directly to the Finance Director, the Office Manager will support the smooth day-to-day running of the office and wider business operations. The role combines office management, business administration, diary and calendar support, IT coordination and project support, including involvement in the upcoming office move.

Key Responsibilities

Office & Business Administration

• Act as the main point of contact for day-to-day office operations and administration.
• Provide diary, calendar and meeting support to the Finance Director, including scheduling, coordination and preparation as required.
• Manage meetings, internal communications and general office coordination.
• Maintain accurate records, filing systems and business documentation.
• Support procurement and ordering of office supplies and services.
• Assist with the preparation of business documents, presentations, proposals and reports, ensuring a professional and consistent brand.
• Provide ad hoc administrative and project support to the Finance Director and wider leadership team.

IT & Systems Coordination

• Act as the first point of contact for internal IT queries, working closely with the Finance Director and external IT support providers.
• Coordinate IT requirements for new starters, including equipment setup, email and system access.
• Maintain IT asset registers, licences and user access across core business systems (e.g. Microsoft 365, CRM, ERP).
• Support software upgrades, system changes and ongoing improvements.
• Manage mobile phone and telephony contracts, allocations and basic troubleshooting.
• Ensure meeting rooms and office technology are functional, up to date and effective.

Office Move & Facilities

• Support the Finance Director with the coordination of the upcoming office relocation, liaising with suppliers, IT providers and internal teams.
• Oversee facilities-related matters and ensure the office environment supports productivity and growth.

General

• Be a proactive, dependable point of contact across the business – the “go-to” person for operational and administrative support.
• Contribute to a collaborative, well-organised working environment.
• Identify opportunities to improve processes, systems and ways of working.

About You

• Proven experience in an Office Manager, Business Support, Operations or similar role.
• Highly organised, proactive and comfortable supporting a senior stakeholder.
• Confident managing diaries, calendars and competing priorities.
• Tech-savvy, with experience coordinating IT support and business systems.
• Comfortable working in a fast-growing, evolving business.
• Strong attention to detail with a positive, can-do attitude.

Benefits

·         25 days’ annual leave, plus 8 bank holidays  

·         Enhanced employer pension contributions and salary sacrifice schemes  

·         Private medical, life assurance and income protection   

·         Performance-related pay scheme  

·         Enhanced parental leave benefits  

·         Flexible/hybrid working environment  

·         Cycle to work scheme

·         Access to our Employee Assistance Programme  

·         Get Active from Aviva - gym discounts up to 40% off