Job Title: Key Support Mentor (FTC until 31.03.2025)
Location: North of Tyne, UK
Salary: £27,000 per annum

Due to rapid growth within the business, we’re looking for a Key Support Mentor to join our amazing team at The B2W Group! This is an exciting opportunity to join a fantastic organisation and make a difference within the community.

The main role of a Key Support Mentor is to empower, engage, build and maintain effective rapport with our participants whilst offering mentoring support to ensure a holistic approach to their progress. You will support a caseload of participants to reach their goal towards employment, addressing their individual barriers and providing mentoring support along the way.

Main Responsibilities
• Conduct assessments with referred participants to assess job readiness and the appropriate level of support required, then identifying the training routeway most suitable.
• Create a tailored Action Plan with the individual, supporting with job searches, training workshops and community-based programs, being the individuals first point of call for work-related activities.
• Provide mentoring support based on the needs of the individual, taking into account income concerns, health & wellbeing and any dependants that may impact the progression to work.
• Participate in various outreach activities including attending job fairs and visits to job centres, community centres and charities to promote the business and ways we can help individuals.

The Ideal Candidate
• Experience in a similar role, speaking to young individuals, particularly those who are NEET, or knowledge of working with care-experienced young people.
• The ability to motivate and empower individuals to get back into work, staying positive and actively wanting to make a difference.
• Hold an IAG qualification.

Employee Benefits
• Salary of £27,000.
• 31 days annual leave (inclusive of bank holidays) + an additional birthday day off.
• The opportunity to buy up to 5 days additional annual leave.
• Free access to our Medicash healthcare plan.
• A complimentary B2W uniform.
• Employee of the month and yearly staff recognition awards.
• Summer and Christmas parties.
• Recognition of Grade 1 OTLAs.
• Continuing professional development opportunities.
• More importantly, working for an organisation that cares!

If this sounds like the right opportunity for you, please don’t hesitate to get in touch!

About The B2W Group
The B2W Group are made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers.

We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, The B2W Group consists of Back2Work Complete Training, Just IT, BePro and ECTA, and together we have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities.

We are a dynamic, rapidly growing and highly driven group with aspirations to evolve the business significantly over the next 3 years, via both organic growth and M&A led expansion. Backed with investment from Palatine Private Equity, we are now laying the foundation for our future success to propel our businesses into a world class group.

All employees at The B2W Group have a commitment to: Implement B2W’s Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; Take responsibility for one’s own professional development and participate in relevant internal and external activities; Implement the B2W’s health and safety policies and practices; Contribute to B2W’s commitment to continuous improvement as identified in B2W’s quality assurance systems; Be committed to B2Ws safeguarding procedures and high priority to be given to the safeguarding of learners.