The E-Commerce Division of RKW is hiring – and we’re looking to speak to people with a great administrative background and a keen eye for digital content.

As the E-Commerce Executive, you will work with the Head of E-Commerce & The Category Supervisor, in executing the channel's digital strategy across RKW’s retail e-commerce account base.

RKW is Europe’s leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future.

You will be based at our vibrant offices in Stoke-on-Trent, with flexible Hybrid-Working options available.

Responsibilities and Duties

• Track and load new products for RKW on our e-Commerce accounts – 15 customers (retail & marketplace).
• Audit retailer websites for RKW brands to ensure our product detail pages meet brand guidelines.
• Work cross functionally with Buying, Product & Marketing departments, to create best in class content.
• Upload images and content for e-Commerce accounts & amend based on retailer specific guidelines.
• Competitive benchmarking.
• Keyword optimisation management.
• Submit and manage internal requests for A+ product detail – across managed accounts.
• Enrol ASINs into customer initiative programs & track accordingly.
• Liaise with RKW Account Managers weekly to deliver content updates (launch & audits).
• Be a point of contact for RKWs eCommerce retailers externally to deliver exceptional service.
• Track and monitor all workflow process & communicate daily with the Content Supervisor and ad-hoc to the eCommerce Director.

Skills and Desirables

• 1-2 years of general office experience in a sales environment. Preferably with Amazon / Online retail experience (although this is not essential).
• An understanding of internet-related technologies and best practices.
• Attention to detail, with an ability to oversee and prioritise multiple projects and consistently meet deadlines.
• Excellent written and verbal communication skills.
• Capability to work both independently as well as in a cross functional team environment.
• Desire to continue to learn and grow professionally.
• Intermediate skills in Microsoft Office programs.
• Ability to understand data.

Ideal Attributes

• Results-driven attitude; a self-starter who thinks and participates effectively, both independently and as part of a team.
• Strong verbal and written communication skills with the ability to articulate views clearly.
• Attention to detail.
• Takes action: proactive and resourceful in solving problems.
• Owns results and follows through on commitments, takes responsibility, and produces quality work.
• Proactive and happy to work on own initiative.
• Strong work ethic.
• Good team player.

Company Benefits

• 33 days' annual leave (including 8 bank holidays)
• Flexible Hybrid Working options available
• Free parking on all sites
• Complimentary drinks
• Staff discount on all our products
• Employee Assistance Program
• Refer a Friend Scheme
• Training and development
• Eye care allowance
• Exclusive discounts on cinema, holidays, days out, eating out and much more
• Long service incentives and rewards
• Annual bonus scheme

Come and join us to celebrate 35 years of business –

If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you, please apply to Recruitment@rkwltd.com

*Notice to agencies. R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role. Resumes submitted without specific agency authorisation and valid signed agreement in place will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agent's referral. *