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IT Business Analyst

Employment Type

Full Time, Permanent

Application Start Date

29-01-2025

Application End Date

21-02-2025

Description
  • Respond to development requests from the business by consulting with the stakeholders, asking questions and gathering empirical evidence to produce a draft Business Requirement document.
  • Prepare a detailed Business Requirement specification for review and sign-off by the business; append relevant associated documents, test cases, flow charts and ideally mock-ups of the end user’s perspective
  • Undertake peer-group ‘stress testing’
  • Send the approved Business Requirement to the developers
  • Set up a project plan with set timelines
  • Follow-up with developers continuously to ensure project timelines are met
  • Work closely with developers to ensure clear understanding during the development process
  • Compile and document test cases in according with Business Requirement
  • Reissue a new version of the Business Requirement if and when changes are made
  • Test product against business specifications
  • If any issues/problems are identified during testing, report back to developers to amend
  • Re-test final product
  • Create training/how to guides for user
  • Provide training to end users
  • Liaise and arrange business testing and sign off
  • Use the Product Update template to advise all relevant parties ahead of production release
  • Bring innovations within the industry to users to the attention of the business
  • Update website CMS if requested or if required as part of the project or change
  • Provide monthly reporting on project status, risks and budget
  • Troubleshoot and resolve incidents and service requests from end-users. Assign request tickets to suppliers where required and manage through to completion/resolution
  • Mentoring role and support as determined by Aurigny
  • Lead daily stand-ups and facilitate regular project meetings to keep progress on track
  • Suggest improvements to enhance efficiency and effectiveness