The Role:

As Quality Manager you are responsible for managing technical requirements across the Deli Lites sites, including management of the QC teams, Factory Product Specifications, Food Safety, Food Legality, Factory Hygiene Standards, assisting in external and customer specific audits, customer complaints, customer compliance standards, product transfers, EPD / NPD projects, assisting in internal / customer KPI expectations.

The Quality Manager will also deliver systems and drive compliance throughout the factory. The Quality Manager will report to our Technical Manager.

As Quality Manager you will echo the quality, legality, and authenticity of all our values at DELI LITES and give customers the opportunity to achieve their extraordinary results through the passion we have for our people and food. At DELI LITES we have a commitment diversity, equity, and inclusion in all that we do and welcome applications from all sections and groups within the community.

Your Duties:

• Managing the Quality and Food Safety System, its practices and implementation throughout the facilities, with primary focus being product quality, legality, and safety through operational processes.
• Raising the profile of the Technical Team on the factory floor.
• Lead the QC team, defining control plans, tasks, and activities, ensuring all instructions are followed.
• Review job descriptions as and when required of the QC team.
• Assist the site on all customer and 3^rd Party audits.
• Implementation, maintenance and follow up of the Quality Systems and company HACCP.
• Developing SOPs, quality policies and procedures to BRC standards.
• Liaising with customers on the Quality Assurance requirements.
• Ensuring Deli Lites are compliant with appropriate Customer Codes of Practice and BRCGS requirements.
• Encouraging all staff members to recognise the importance of good hygiene and good safety practices, ensuring staff are following this on the factory floor.
• Monitor and review the site environmental programme, review results for product micro, shelf life, hand swabs, water, and environmental swabbing. High light and investigate any out of specifications results.
• Ensuring that all refrigeration within the production areas and transport is compliant with required standards. In conjunction with the site Operations and Hygiene teams constantly monitor and track all valid customer complaints and any out of specification micro results pro-actively and introduce action plans to close any relevant complaints and or micro issues. 
• Working with the New Product Development team, assisting in Factory Trials on the factory floor.
• Ensure we have up-to-date factory online and packaging specifications. 
• Carry out internal audits to the required schedules, ensure all technical factory paperwork is kept updated.
• Providing regular quality improvement information and performance reports to the management to identify quality problems and non-conformances.
• Liaising and reporting to the Technical Manager on a regular basis to ensure effective communications are developed and maintained.
• Liaising with the Technical Manager in the recruitment and selection of staff, Informing the Technical Manager of any relevant staffing issues.
• Deputise in the absence of the Technical Manager.                             

Desired Criteria: 

• Excellent communicator - both written and oral.
• Strong commercial awareness and business acumen.
• Highly energetic, enthusiastic, and creative.
• Excellent planning and organising skills.
• IT Literate.
• Experience working within a Quality Department, Quality Supervisor role within a food industry.

In return you will receive;

• Competitive Salary
• Discounted Food
• Free on-site parking
• Cycle to Work Scheme
• Staff Events
• Perks Card
• Tech Scheme