JOB PROFILE

Below is the general description for the role - please download our application pack and application form for full details, and an overview of the recruitment process. To apply, please upload your completed application form at the bottom of this page under Other Attachment. Please note we cannot accept CVs.

JOB TITLE: Director and Service Manager (Wales)

RESPONSIBLE TO: CEO

RESPONSIBLE FOR: Managers of Connected, Communities and Training Wales

HOURS OF WORK: 35 hours a week

LOCATION: Hybrid -  home and one of the Wales offices TBA

DURATION: Permanent

SALARY/GRADE: Grade 8,  £42,411-£57,940

KEY WORKING RELATIONSHIPS

• Employees and volunteers of Adoption UK based in Wales

• Responsible Individual / CEO

• Director of Quality Assurance

• PATH Clinical Director

• Director of the National Adoption Service Wales

• People with lived experience of adoption living in Wales

• Service managers across the UK

• Adoption Support Managers and Regional Adoption Managers across NAS

PURPOSE OF THE ROLE

• To provide strategic and operational leadership for the Wales team and work collaboratively across the UK as a member of the Senior Leadership Team

• To take responsibility for identifying and pursuing funding opportunities within Wales and for setting and managing a growth budget for Adoption UK in Wales

• To be the Safeguarding Lead for Wales and be part of the UK wide out of hours duty team

• To work closely with service managers across the organization to increase the consistency of provision and good practice across the UK

• To be the main link between Adoption UK, Welsh Government, the National Adoption Service and other external agencies

MAIN DUTIES AND RESPONSIBILITIES

TEAM LEADERSHIP

• To provide local managers with support including case supervision where necessary.

• To identify training needs of managers and ensure that they are supported to deliver their work effectively.

• To Line Manage specified staff and undertake performance reviews on an annual basis.

• To work with colleagues across the UK to ensure that all service areas have updated policies and procedures, so they provide a consistent framework for staff to undertake their duties and for monitoring and evaluation purposes.

• To lead and support the Wales team to comply with Adoption UK’s health and safety, equal opportunities, child protection and vulnerable adult, data protection, confidentiality and all other Adoption UK quality assurance policies and processes.

STRATEGIC

• To provide strategic and operational oversight for the organisation in Wales by making recommendations regarding income generation, recruitment, budget, communications and policy and practice at a Wales level to the Senior Leadership team, CEO and Trustees.

• To share responsibility jointly with the Senior Leadership Team for the overall operation of Adoption UK across the UK.

• To contribute to the overall business strategy development of Adoption UK as a member of SLT

• To be the main external face of Adoption UK Cymru taking responsibility for major stakeholder and media engagement with support from the central public affairs team.

• To ensure that the work of the organisation in Wales demonstrates the Active Language Offer and carries out its work in both Welsh and English.

• To ensure that the voices and needs of adopted people of all ages are at the centre of decision making in Wales.

• To promote equality of opportunity and anti-discriminatory practices

COMPLIANCE

• To be accountable for service quality and performance in Wales and to work closely with the RI and Director of Quality Assurance to ensure that services are fully compliant with Adoption Agency Regulations, Health and Safety Regulations, Employment legislation and other relevant legislation.

INCOME GENERATION AND CONTRACT MONITORING

• To work closely with the Income Generation Team, finance team and local business support staff to develop funding proposals, and to monitor the delivery of projects in Wales in line with the conditions set out in the original proposals for funding.

PARTNERSHIPS AND EXTERNAL STAKEHOLDERS

• To work collaboratively with the National Adoption Service, including the Regional Adoption Agencies and Voluntary adoption agencies in Wales.

• To identify and work effectively with external stakeholders across Wales around areas which are of concern to the adoption community such as mental health, education, care experience etc.

SAFEGUARDING

• To take the lead role in Safeguarding in the Wales, in particular, ensuring all local policies and procedures reflect the Safeguarding policy of the organisation and to ensure all staff receive regular safeguarding training and opportunities for reflective practice.

• To be on the ‘Out of Hours Safeguarding Duty’ team providing out of hours cover for one week at a time at least 4 times a year. (additional day of leave provided for each week of cover delivered)

PERSON SPECIFICATION CRITERIA

PERSON SPECIFICATION CRITERIA