Magnetic is the UK’s leading innovation and digital design studio. B Corp certified and female-led, we work with startups, governments and organisations in the UK and internationally to create products, services and strategies that drive growth and deliver impact. Our purpose is to design better futures, and we do this by helping people and businesses innovate. Over the past ten years, our partners have included Waitrose, Essex and Dorset Councils, Bupa, Mars Wrigley, Innovate UK, Google, Fulham Football Club and Save The Children.

In 2024, Magnetic joined the Newton Group, bringing together our design and innovation expertise with Newton’s deep operational experience. The Group now includes three businesses. Alongside Magnetic, Xantura uses AI and analytics to help public services better support residents and communities. The third and largest organisation is Newton, a UK-based consultancy with 600 employees. Newton works across healthcare, government, retail, defence and infrastructure, turning strategic goals into real-world outcomes. Often working behind the scenes, they play a key role in large-scale multimillion-pound change and transformation programmes. All three businesses in the Newton Group share a commitment to delivering lasting impact and value.

Magnetic consultants share a strong core of skills, including proposition design, customer research, business design, experimentation, change management, hustle and the ability to make things happen. Senior team members bring additional expertise in leadership, coaching, business development and client empathy. 

The Magnetic Client Partnership Director is an experienced, externally facing leader responsible for driving growth through strategic client relationships, market engagement, and business development. Acting as a thought leader and relationship architect, the role focuses on creating and converting opportunities at the top of the funnel, ensuring impactful client experiences, and securing long-term engagements for Magnetic. The CPD’s attention is wherever it is most valuable, through new business opportunities, client engagements or supporting their squad. 

Travel across the UK, and occasionally overseas, is a core part of the role. This may sometimes be at short notice and can involve extended periods away from home, depending on the client or prospect's needs.

Our CPD’s role model our values of impact, generosity, proactivity and clarity; ensuring they’re visible in every client interaction and within Magnetic. Expert storytellers and communicators, our CPD’s excite clients and Magnets alike about the opportunities uncovered when exploring a business’s most complex challenges — keeping everyone aligned and standing shoulder to shoulder to design better futures.

Skills & Capabilities

• Business development expertise – proven success in prospecting, pitching, and converting opportunities into major accounts.
• Client leadership – ability to build deep, trust-based relationships with senior (C-suite) stakeholders, turning clients into advocates.
• Commercial acumen – skilled in shaping compelling commercial models, negotiating complex deals, and ensuring profitable growth.
• Strategic influence – confident communicator and storyteller, able to represent Magnetic externally and build thought-leadership presence.
• Collaboration – highly effective at partnering across Squads and with Newton stakeholders to drive growth and advocacy.
• People impact – role-modelling excellence in client engagement and raising the standard of client experience across the business.
• Sector expertise – ability to build a deep, current knowledge of your sector's dynamics, competitive landscape and emerging challenges, enabling you to see opportunities clients may not yet recognise.

Key Responsibilities

Commercial excellence and growth

• Identify, pitch, and win new opportunities, strengthening the company’s pipeline and market presence.
• Lead day-to-day management of the pipeline and ensure CRM data is accurate and up to date.
• Create and oversee commercial models that balance client value with Magnetic’s revenue and margins, and feed in relevant insights to continuously improve our practices, processes, and ways of working. 

Client relationships and account ownership

• Build and maintain trusted senior-level client relationships, expanding networks with key stakeholders.
• Develop and lead account plans that align business growth with client needs and measurable impact.
• Ensure a consistently strong client experience from first engagement through delivery handover.
• Co-create compelling pitch narratives and produce engaging internal/external stories and case studies from successful work.
• Partner with the Managing Director and Marketing Director on targeted ABM and engagement initiatives that deliver tailored value to priority accounts.
• Feed insights from client work back into the business to shape Magnetic’s market narrative, propositions, and positioning.
• Work with the squad management team to identify expansion opportunities, manage renewals, and oversee the squad’s client portfolio.
• Support the Impact Director in developing new propositions and commercial models that excite and engage clients.

Knowledge and storytelling

• Build and share market intelligence by learning from clients and prospects.
• Continuously improve Magnetic’s assets and storytelling to keep them current and inspiring.

External Profile and Partnerships

• Act as a thought leader to elevate Magnetic’s profile, credibility, and access to new markets.
• Contribute to the marketing plan through thought leadership, a clear sector point of view, event participation, and advocacy for Magnetic’s mission.
• Build and nurture partnerships with Newton stakeholders and external partners to shape joint propositions.
• Maintain and grow a broad, high-quality professional network.