Hours: 2 week rolling rota working 7 hour shifts, 6pm - 1am (24.5 hours on average per week) (Short week - Wednesday, Thursday (14hours) Long week - Monday, Tuesday, Friday, Saturday, Sunday (35 hours))

Pro rata salary: £17,199 per year (£24,570 FTE), pro rata salary includes unsocial hours allowance for hours worked 12 midnight to 1am

Base: Chelmsford

Would you like a fulfilling role that supports those struggling with their mental health to regain choice and control of their lives?  If so, then we want to hear from you. 

The Mental Health Support Worker is a rewarding but at times challenging role, which requires someone who is experienced, empathetic and resilient in supporting people experiencing a mental health crisis.

The role requires you to work with clients to provide emotional support through active listening, de-escalation and distraction techniques. You will act to signpost clients were possible and complete internal referrals for practical support when needed.

The position is part of our Mid Essex Sanctuary service which aims to support individuals who are living with long-term, complex mental health problems who find themselves in crisis. These individuals may be under the care of other services or may have been excluded from available services. Individuals who have never experienced poor mental health but still find themselves in a crisis can also be referred into the service.  

Referrals are received via the NHS 111 option 2 service, mental health teams and mental health liaison which are supported by our emotional support team, if it is felt it will be beneficial a referral will be made to the outreach team, community link or substance misuse team. 

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme, competitive pension; recruitment referrals, training and development, flexible/agile working; annual wellbeing day; expert supervision and peer support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.  

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.